1. Introduction
Welcome to Zelmaronghod ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zelmaronghod.world and purchase our products.
This policy is designed to comply with the General Data Protection Regulation (GDPR) (EU) 2016/679, the Danish Data Protection Act (Databeskyttelsesloven), and other applicable data protection laws.
2. Data Controller Information
The data controller responsible for your personal data is:
Zelmaronghod
Langebrogade 5
1411 København
Denmark
Email: managers@zelmaronghod.world
3. Personal Data We Collect
We may collect and process the following categories of personal data:
3.1 Information You Provide Directly
- Identity Data: Full name
- Contact Data: Email address, phone number (optional), delivery address
- Transaction Data: Details about products you have purchased from us
- Communication Data: Messages or inquiries you send to us through our contact form
- Consent Data: Records of any consents you have given
3.2 Information Collected Automatically
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
- Usage Data: Information about how you use our website, products, and services
- Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy)
4. Legal Basis for Processing
We process your personal data based on the following legal grounds under Article 6 of the GDPR:
- Contract Performance (Art. 6(1)(b)): Processing necessary for the performance of a contract with you, such as processing your orders and delivering products.
- Consent (Art. 6(1)(a)): Where you have given explicit consent, such as for marketing communications or optional cookies.
- Legitimate Interests (Art. 6(1)(f)): Processing necessary for our legitimate business interests, such as improving our website and services, provided these interests do not override your rights.
- Legal Obligation (Art. 6(1)(c)): Processing necessary to comply with legal obligations, such as tax and accounting requirements.
5. Purposes of Processing
We use your personal data for the following purposes:
- To process and fulfill your orders, including delivery and payment processing
- To communicate with you about your orders, inquiries, or complaints
- To send you marketing communications (only with your explicit consent)
- To improve our website, products, and services
- To comply with legal and regulatory obligations
- To detect and prevent fraud
- To analyze website usage and performance
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Order and Transaction Data: 5 years from the date of the transaction (as required by Danish bookkeeping law)
- Communication Data: 2 years from the date of the last communication
- Marketing Consent Records: Until consent is withdrawn, plus 1 year for compliance records
- Website Analytics Data: 26 months from collection
- Cookie Consent Preferences: 12 months from the date of consent
7. Data Sharing and Recipients
We may share your personal data with the following categories of recipients:
- Service Providers: Third-party companies that help us operate our business, including payment processors, shipping companies, and email service providers
- Professional Advisers: Lawyers, auditors, and accountants as necessary
- Legal Authorities: When required by law or to protect our legal rights
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not sell your personal data to third parties.
8. International Data Transfers
We primarily process your data within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions by the European Commission
- Binding Corporate Rules where applicable
9. Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
- Right of Access (Art. 15): You have the right to request a copy of the personal data we hold about you.
- Right to Rectification (Art. 16): You have the right to request correction of inaccurate personal data.
- Right to Erasure (Art. 17): You have the right to request deletion of your personal data in certain circumstances.
- Right to Restriction (Art. 18): You have the right to request restriction of processing in certain circumstances.
- Right to Data Portability (Art. 20): You have the right to receive your data in a structured, commonly used format.
- Right to Object (Art. 21): You have the right to object to processing based on legitimate interests or for direct marketing.
- Right to Withdraw Consent (Art. 7(3)): Where processing is based on consent, you may withdraw it at any time.
- Right to Lodge a Complaint: You have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet).
To exercise any of these rights, please contact us at managers@zelmaronghod.world. We will respond to your request within one month.
10. Data Security
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit using HTTPS/SSL
- Secure server infrastructure with access controls
- Regular security assessments and updates
- Employee training on data protection
- Limited access to personal data on a need-to-know basis
11. Children's Privacy
Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
12. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any linked websites you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Zelmaronghod
Langebrogade 5
1411 København
Denmark
Email: managers@zelmaronghod.world
15. Supervisory Authority
You have the right to lodge a complaint with the Danish Data Protection Agency:
Datatilsynet
Carl Jacobsens Vej 35
2500 Valby
Denmark
Website: www.datatilsynet.dk